Data privacy is a big deal. At Flowhost Care LLC, we hate spam and shady data brokers just as much as you do. This page explains exactly what information we collect, why we need it, and how we keep it safe.
To fix, optimize, or migrate your website, we need certain details. When you hire us, we collect:
We use your information for exactly one purpose: completing the technical service you paid for. We do not sell your email address. We do not use your data to pitch you unrelated products. We use it to log in, fix the problem, and email you the confirmation when it is done.
Security is non-negotiable. When you provide us with admin access, we strongly recommend creating a temporary user account specifically for our team. Once we notify you that the job is complete, you should delete that account immediately. We do not store your passwords on our servers long-term.
We use basic cookies to make sure our website functions correctly and to understand general traffic patterns (like how many people visit our pricing page). We do not use aggressive, cross-site tracking pixels to follow you around the internet.
We only share your data with the verified third-party tools necessary to run our business. This includes our secure payment processor to handle your checkout and our email provider to send your receipts and project updates.
You have complete control over your personal data. If you want us to delete your email or project history from our records after a job is finished, just ask. Send a deletion request to contact@flowhostcare.com and we will wipe it immediately.
Bottom line: We treat your data with the exact same respect we expect for our own.
