Shipping & Delivery Policy

Because Flowhost Care LLC specializes in digital software services, website maintenance, virus removal, and speed optimization, we do not ship physical products. There are no physical packages, tracking numbers, or freight charges.

1. How Our Services Are Delivered

All service fulfillments are handled entirely online and digitally. Here is exactly how delivery works:

• Order Confirmation: Immediately after completing your secure checkout, you will receive an automated email confirmation with your order details.
• Access Request: Shortly after, our engineering team will reach out via email to request the necessary temporary WordPress or hosting credentials required to begin your service.
• Project Delivery: Once our work (maintenance, virus cleanup, speed boost, or migration) is fully completed and tested, we email you a final completion report.

2. Delivery Timeframes

Standard service fulfillments—including website maintenance updates, virus removal scans, and speed optimizations—are typically initiated and completed within 24 to 48 hours of receiving your necessary login credentials.

Full website migrations may vary depending on the total database size and your host configuration, but our team manages them in the background with zero downtime for your visitors.

3. International & Domestic Availability

Because our services are 100% digital, we can assist website owners globally, though our primary business operations and legal entity are registered in the United States.

4. Questions About Your Order?

If you purchased a service and haven't received our onboarding email within a few hours, check your spam folder or reach out to us directly at contact@flowhostcare.com.

Bottom line: We don't ship boxes. We ship code fixes, speed improvements, and secure websites straight to your inbox.